This company has steadily gone downhill, after breaking a luxury watch of mine I asked for all of my consignment to be returned to me and after 6 weeks, they finally returned some of them because I filed a police report. However, they claimed to have lost yet another...Read more
I was shopping for white pants. Purchased a number of items of varying cuts and descriptions. The deal is that you have to pay for return tracked shipping, and return items in the same condition as they were received. No where on the site from where i was purchasing,...Read more
I cannot say how much I regret consigning my items with them. They have no idea of the real value of designer items. They priced brand new with tags items way under value and on top of that allowed 20% off coupons to be used on them. They always price items without...Read more
I consigned a Chanel bag with them, they ripped me off, sold it at one price and sent me a check for a price much lower than erases the entire bag sale off my account as if I wouldn't know the sale was ever made, I took pictures of everything so I had the proof when...Read more
I was searching for affordable designer boots biker boots and came across Manolo Blahnik boots. When I looked at the lat picture, on the rubber sole it was clearly stamped "VIBRAM" 39. One of the pictures of the back of these boots shows a rip in the seam while this...Read more
I spent several thousands of dollars with this company. The last sale I did with them was for 5 items. After almost 2 weeks they STILL hadn't shipped my order. I phoned their customer support because they never answered my email. The rep told me she was sorry, she'd...Read more
This review isn't for The RealReal's physical location nor for their office. This review is going to be based on their online consignment service (https://www.therealreal.com/consign). A few months ago, March to be specific, I ordered their free "Luxury Consignment...Read more
I purchased a used Prada handbag from this consignment company, and the picture looked good. Their shipping is slow, compared to other companies I buy from. When it arrived, I was shocked that it was much more worn than the deceptive picture depicted. I had zoomed in...Read more
The RealReal - No complaints here
I see so many complaints..I love The Real Real. I shop everyday ive never had a problem. They ship out the same day..no complaints here
The RealReal - Damaged goods, no refund!
Bought a final sale dress but did not expect it to be damaged - darted areas in back were TORN OUT but not clearly visible due to floral pattern. RealReal Tags still on, but they refused return since time had elapsed. I had examined item but since I wasn't wearing yet didn't notice. Be careful - quality control awful!!!?
Short Review on November 11, 2016
They are a scam racist and uncooperative
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