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This review isn't for The RealReal's physical location nor for their office. This review is going to be based on their online consignment service (https://www.therealreal.com/consign). A few months ago, March to be specific, I ordered their free "Luxury Consignment Kit" so I could package my valuable clothing and ship it back to them at no cost. It took a few weeks to receive their free Luxury Consignment Kit (shipping time is about the same as... Read more

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I purchased a used Prada handbag from this consignment company, and the picture looked good. Their shipping is slow, compared to other companies I buy from. When it arrived, I was shocked that it was much more worn than the deceptive picture depicted. I had zoomed in on the picture, but no white fraying showed where the black purse strap attaches to the metal rings. The fraying stands out like a sore thumb, and if I had seen it, I would not have... Read more

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